Automations send the right email at the right time, so follow-up doesn't depend on someone remembering on Monday. Open them from Communications → Automations.
The automations
| Automation | When it sends | Plan |
|---|---|---|
| Welcome first-time guests | 2 hours after their first check-in | All plans |
| Celebrate a second visit | 1 hour after a guest comes back | Growth |
| We miss you | After 3 weeks without a check-in | Growth |
On Growth you can also build your own with New automation.
Turn one on
- Open Automations — Go to Communications → Automations.
- Read the email — Each automation comes with a warm, ready-to-send email. Open it and make it sound like your church.
- Fill in anything left blank — If the email has a spot for something only you know, like your service time, Steadyfaith asks you to fill it in before you can turn it on.
- Turn it on — From then on it sends by itself whenever someone qualifies.
- Check how it's going — See what was sent, and to whom, in Communications → History.
Replies
Each email invites people to reply. Replies go to the reply-to address in Communications → Sending settings — make sure that's an inbox someone reads.